I have used the same makeup foundation for as long as I can remember and I have never had an issue until now. My makeup tube is completely enclosed so foreign objects should not pose a threat.
I was squeezing the tube to empty some of the foundation onto my palm when I noticed it was clogged so I squeezed harder to unclog it. When I did so a small shard of glass was the culprit.
I didn't know it was glass until I rubbed it into my hands and my finger was cut. If I would have applied my makeup any differently I could have gotten seriously hurt. I'm furious about this. I saved the glass in case I needed it. What are my options here?
Disclaimer: Information provided in our response is NOT formal legal advice. It is generic legal information based on the very limited information provided. Under no circumstances should the information in our response, or anywhere else on this site be relied upon when deciding the proper course of a legal matter. Our response does NOT create an attorney-client relationship. Always get a formal case review from a licensed attorney in your area.
ANSWER for "Found a piece of glass in my makeup...":
Meagan (Indian Trail, NC):
You really don't have too many. Thankfully you weren't more seriously injured. As long as your treatment was limited to some antiseptic and a couple of band aids your options are:
1) Ignore the matter and possibly choose another brand next time you need foundation; or
2) Contact the management of the store where you purchased the foundation. Explain what happened. The "lot" received by the store may have been tainted. Contacting management will put the retail store on notice. Hopefully that will help to have the remaining foundation tubes removed from their shelves; or
3) Write to the manufacturer and explain what happened - doing so might help to prevent others from being hurt more seriously if the problem is endemic to the manufacturing process; or
4) A combination of all of the above.
Other than that there isn't much you can do. To successfully prevail in a defective product lawsuit you have to show past or present damages.
Future damages don't count. That's because once management or the manufacturer are contacted about the problem they have an opportunity to correct it. Until such time as someone else is injured a case doesn't exist.
If you can show the product has already injured a large number of people and those people have been injured with more than just minor cuts and abrasions, the possibility of a class action might exist. That doesn't seem likely on the facts you present.
The above is general information. Laws change frequently, and across jurisdictions. You should get a personalized case evaluation from an attorney licensed in your state. Find a local attorney to give you a free case review here, or call (888) 647-2490.
The accuracy of information provided on this site is not guaranteed. It is generic information for informal purposes only. It is NOT formal legal advice. Your use of this site does NOT create an attorney-client relationship. Before relying on any information found in this site you should consult with a licensed attorney in your state. If you are currently represented by an attorney, you should strictly abide by his/her counsel.