Visitor Question

Insurance Company Settlement Objection…

Submitted By: Anonymous (USA)

I settled a lien with a claims adjuster on 4-22-2011 for my client and received an objection from the new adjuster on the file 7 days later. I was informed the adjuster I settled with is no longer with the company, the objection is from the new adjuster.

Does the insurance company have the right to refuse a verbal agreement then fire the adjuster before the agreement is signed and or paid?

Disclaimer: Our response is not formal legal advice and does not create an attorney-client relationship. It is generic legal information based on the very limited information provided. Do not rely upon the information in our response, or anywhere else on this site, when deciding the proper course of a legal matter. Always get a personalized case review from a local attorney.

Answer

Dear Anonymous,

Counselor:

In a word – Yes.

Absent at least a total of 2 communications between you and the adjuster all you have is “He said” – “She said”. The 2 communications to which I refer are at a minimum:

A) A letter, email, fax, Skype recording, telephonic recorded conversation, and possibly even a text message from the adjuster to you making an offer, AND

B) A letter, email, fax, Skype recording, telephonic recorded conversation, and possibly even a text message from you back to the adjuster accepting the offer.

I’m not even going to mention Facebook…

Best of luck!

‘Law Guy

The above is general information. Laws change frequently, and across jurisdictions. You should get a personalized case evaluation from a licensed attorney. Find a local attorney to give you a free case review here , or call (888) 647-2490.

Best of luck,

Published: May 17, 2011

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