Visitor Question

Fractured Ankle in 4 Places Tripping on a Step…

Submitted By: Jody (Tulsa, OK)

I was walking out the side door of a hotel and fell down a step just outside the door. I fractured my ankle in four places and had to have emergency surgery (and another surgery afterwards to remove a screw). There was no sign on the door warning of the single step outside the door, but there was a sign on the door telling people not to prop it open.

I did not have medical insurance at the time of the accident. I now have 40k in bills. What are the chances of me getting some type of settlement from the hotel? How would I get a settlement? Approximately what amount of money should I expect? Thanks for any information you can give.

Disclaimer: Our response is not formal legal advice and does not create an attorney-client relationship. It is generic legal information based on the very limited information provided. Do not rely upon the information in our response, or anywhere else on this site, when deciding the proper course of a legal matter. Always get a personalized case review from a local attorney.


Dear Jody,

Presuming the accident occurred within the last two years, you are still within the time period in which you are legally entitled to file a claim or lawsuit against the hotel.

Hopefully at the time of your injury an incident report of some type was made by the hotel. From your description of the injury we can presume you must have bee in a great deal of pain and would have needed medical care at or near the spot where you fell.

Contact the hotel’s management and remind them of your fall. Tell them you have extensive medical bills which need to be paid or reimbursed. They should refer you to their insurance company, or at least a corporate representative with the authority to work with you in the completion of your claim.

If for any reason you are not satisfied with the attitude of the hotel corporate people, you can always seek the advice and counsel of a personal injury attorney. Most do not charge any fee for an initial office consultation. You can visit with one or more until you are satisfied.

A personal injury attorney does not get paid until and unless she prevails in your case. Then her fee will be either 33.3% or 40% of the gross settlement.

You will owe her nothing if she loses the case. You have nothing to lose and everything to gain by seeking a professional consultation.

The above is general information. Laws change frequently, and across jurisdictions. You should get a personalized case evaluation from a licensed attorney. Find a local attorney to give you a free case review here , or call (888) 647-2490.

Best of luck,

Published: November 18, 2011

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