Visitor Question

Injured Leg in Hotel Room…

Submitted By: SL (Annapolis, MD, USA)

While staying in a hotel, housekeeping refused to take care of changing the bed linen because their shift was ending (front desk was called at 9:10 PM and I made 2 follow up calls, but no one arrived until 10:30 PM). To remove the linen myself to give the staff the mattress cover to dry, I stepped close to the bed and injured my leg on a metal bar that stuck out about 6 inches from the frame. This bar was hidden by the bed skirt on the bed.

I cried out in pain, fell on the bed and immediately phoned the front desk to ask for assistance and to bring ice to help prevent swelling.

They came with ice and took a report.

They gave me a complimentary stay for that night and that was it.

Maintenance came and tried to fix the problem by hammering it under the mattress.

It only went in approximately 2 inches.

The next morning I walked to the other side of the bed to plug in a phone charger and hit my left leg, because the bar only went from one side to the other. While the second injury was not as bad, I did bring I to the attention of the front desk and they did nothing.

Do I have a personal injury case? How much is it worth? Thank you.

Disclaimer: Our response is not formal legal advice and does not create an attorney-client relationship. It is generic legal information based on the very limited information provided. Do not rely upon the information in our response, or anywhere else on this site, when deciding the proper course of a legal matter. Always get a personalized case review from a local attorney.


Dear SL,

You may have the basis of a personal injury claim if you were actually injured. By being injured it must be more than crying out in pain when your lower leg came in contact with the bed. Unless you sought medical attention at or close to the time of the injury, and that medical attention confirmed you suffered something more than a bruise, you really don’t have much of a claim.

Too often people who suffer minor injuries at the hands of large companies believe they automatically won the “personal injury lottery game.” Unless you can show more than having a bad night at the hotel, you really should move on.

One must also be concerned about the credibility of a person who just minutes before injured himself on a protruding bed part, turns around and suffers the same injury on his second leg.

It sounds like you got your money’s worth out of your “injury”… a free night at the hotel.

The above is general information. Laws change frequently, and across jurisdictions. You should get a personalized case evaluation from a licensed attorney. Find a local attorney to give you a free case review here , or call (888) 647-2490.

Best of luck,

Published: September 25, 2012

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