Visitor Question

Chemical burn to my eye with an ulcer on my cornea…

Submitted By: Anoymous (Mechanicsburg, Illinois)

I went to a salon in Walmart and got lash extensions. The technician got glue in my eye and I was in severe pain. I thought it would get better but it didn’t. The next day I went back and asked her to look at my eye to see if she could put anything in it to neutralize the glue. Instead she actually was adding a couple more lashes on my eye and I didn’t realize it until my eye was in pain again.

She apologized and said she was sorry but got glue in my eye again! This was on a Thursday and a Friday. By Tuesday morning my eye was swollen and infected and I could barely open it. I was sent to the ER where they said I had a chemical burn on my eye with an ulcer on my cornea.

I now have seen eye doctor 3 times and have been referred to an ophthalmologist since I still have blurred vision a month later. I’m also suffering from migraines now because of this. Do I have a case? If so, what can I do? Thank you.

Disclaimer: Our response is not formal legal advice and does not create an attorney-client relationship. It is generic legal information based on the very limited information provided. Do not rely upon the information in our response, or anywhere else on this site, when deciding the proper course of a legal matter. Always get a personalized case review from a local attorney.


Dear Anoymous,

Based on the facts, the salon owner incurred liability based on what appears to have been employee negligence. Employers are responsible for the actions of their employees while those employees are rendering services to customers.

The exception is when an employee commits a crime while working for the employer, or the employee or employer exhibited gross negligence. An example of a crime would be a manicurist who assaulted a customer.

An example of gross negligence would be a salon owner who hires a manicurist with no training, the employee used unclean tools, and the salon owner new or should have known the tools were not clean. (Worse, the manicurist already had caused several customers to have suffer infections caused by the unclean instruments.) With all that, the employer failed to discharge the employee.

You have two options. You can speak with the salon owner and ask him or her to pay your medical bills, or you can seek the advice and counsel of a personal injury attorney. Most injury attorneys do not charge for initial consultations. In your case, I would lean toward seeing an attorney, as you don’t know if your eye is permanently damaged, or the extent of continuing ophthalmologic care you will require.

Learn more here: Beauty Salon Injury Claims

The above is general information. Laws change frequently, and across jurisdictions. You should get a personalized case evaluation from a licensed attorney.

Find a local attorney to give you a free case review here, or call 888-972-0892.

We wish you the best with your claim,


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