Visitor Question

Fall in a public restaurant…

Submitted By: Heidi (Williamstown, PA)

My 73 year old mother and I were at a moderately upscale restaurant for dinner. We were seated on an elevated platform (one 4-5″ step). When my mother got up to use the restroom, she did not see the step down and fell. Fortunately she was not seriously injured.

The hostess stated that she was not the first person to fall because of this step. There is no lighting or signs to watch one’s step.

Is this a building code violation? What, if any course of action do I have to ensure the restaurant corrects this issue? Is there anything else we can do? Thank you.

Disclaimer: Our response is not formal legal advice and does not create an attorney-client relationship. It is generic legal information based on the very limited information provided. Do not rely upon the information in our response, or anywhere else on this site, when deciding the proper course of a legal matter. Always get a personalized case review from a local attorney.


Dear Heidi,

Fortunately your mother wasn’t seriously injured. Pennsylvania restaurant owners have a legal duty to do everything within reason to make their premises safe for patrons. This includes making sure there is sufficient lighting around steps. When owners fail in their duty, and a patron is injured, the restaurant owner becomes liable for the injured patron’s medical bills and related costs.

The city of Williamstown is located in Dauphin County. Whether the lighting, or lack thereof, constituted a Code Violation will have to be determined by a Dauphin County Code Enforcement Officer. To find the Restaurant Code Enforcement Department go to the Dauphin County Website.

While Dauphin County may create its own Restaurant Code, it cannot be in conflict with Pennsylvania State Code Enforcement Rules and regulations. Under Section 10 of Dauphin County Code, the responsibility for Code of Ordinances shall be the responsibility of the Borough of Dauphin Secretary.

If you aren’t satisfied, you can go to the Pennsylvania Bureau of Food Safety website and report the restaurant.

Learn more here: Building Code Violation Injury Claims

The above is general information. Laws change frequently, and across jurisdictions. You should get a personalized case evaluation from a licensed attorney.

Find a local attorney to give you a free case review here, or call 888-972-0892.

We wish you the best with your claim,


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