Visitor Question

I tripped and fell in a grocery store and broke my arm…

Submitted By: Lajoyce (Colorado)

I was injured when walking into a grocery store. There was a metal strip on their flooring that was lifted up and I didn’t see it. I tripped and fell and broke my arm.

They refused to help me. Why would a business refuse to help someone that is injured on their property when they are negligent? What do you think I should do? Thanks.

Disclaimer: Our response is not formal legal advice and does not create an attorney-client relationship. It is generic legal information based on the very limited information provided. Do not rely upon the information in our response, or anywhere else on this site, when deciding the proper course of a legal matter. Always get a personalized case review from a local attorney.


Dear Lajoyce,

Property owners are required to make regular inspections of their property and to notify others of all known dangers. More details are required to give you a thorough explanation of whether this is a hazardous or dangerous condition.

For example, if you were simply not looking where you were going and subsequently tripped in the door way, there is likely no negligence in that scenario.

If however, a metal strip was protruding and it actually created a dangerous condition, then there would be liability. The facts as you have described are not detailed enough to make such a determination.

I can answer your question though…

Sometimes a store is ill-equipped to handle emergencies and if you have a minimum wage employee, they often don’t know what to do. You are rarely dealing with the owner of the store who consciously decides not to offer assistance.

At this point, you will want to contact the store and do a post accident report and see if they will cooperate. It may also be helpful to contact us again and provide more details.

Learn more here: Supermarket Accident Claims

The above is general information. Laws change frequently, and across jurisdictions. You should get a personalized case evaluation from a licensed attorney. Find a local attorney to give you a free case review here , or call (888) 647-2490.

Best of luck,


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