Visitor Question

Swollen ankle, no insurance?

Submitted By: Anonymous (Houston, TX)

Today I was shopping in between aisles in a major retail store when 2 heavy shelves fell on my foot/ankle. They were very heavy and caused others to look my way due to the loud commotion.

Initially, all I noticed was that my ankle was scrapped. I then requested the manager who rushed down to see what happened. He quickly picked up the shelves, apologized and said that they shouldn’t be in the area, especially leaned against a wall. He filed an incident report and offered me a 20% discount on my purchase and gave me his card.

Later, the pain in my ankle worsened and swelling began. I plan on heading to the doctor for my injuries but I don’t have insurance. What should I do now? Contact a lawyer? How do I pay for medical treatment without insurance? Thank you.

Disclaimer: Our response is not formal legal advice and does not create an attorney-client relationship. It is generic legal information based on the very limited information provided. Do not rely upon the information in our response, or anywhere else on this site, when deciding the proper course of a legal matter. Always get a personalized case review from a local attorney.


Dear Anonymous,

It was pro forma for the manager to have filed an Incident Report detailing your slip and fall. Included in the incident report will be your name and a description of the the circumstances surrounding your fall. Your name and contact information will also likely be in the report.

Before taking any other action, seek medical attention. Your health is more important than the pursuit of a claim for the personal injuries you may have sustained. You can pass your medical bills to the owner of the store where you fell.

From the facts your present, you haven’t sustained a serious injury. While you can contact a personal injury attorney, you may not be able to find one who will accept your case. Your injuries don’t appear serious enough, and there just isn’t enough money in the case for it to make it worth an attorney’s time. But this is not meant to dissuade you from seeking legal advice.

While you can ask the manager to make arrangements for his employer to pay for your medical bills, it is likely the process of getting that money to you may take some time. You don’t have that time. You need medical attention now. Worry about getting compensation for your medical treatment later.

Learn more here: Establishing Property Owner Liability

The above is general information. Laws change frequently, and across jurisdictions. You should get a personalized case evaluation from a licensed attorney.

Find a local attorney to give you a free case review here, or call 888-972-0892.

We wish you the best with your claim,


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