My family and I were shopping at a grocery store and an electric cart rammed right into me and my 2yr old daughter. Someone called 911 at the time. Now the store is calling me asking me questions.
I am okay physically. A claim officer is supposed to call me from the store’s insurance company but I don’t know what to do. I made no police report but now I’m thinking I should have made one. The fire department EMS who came said my daughter’s leg was not broken. This happened in a major grocery store.
What should I do?
Disclaimer: Our response is not formal legal advice and does not create an attorney-client relationship. It is generic legal information based on the very limited information provided. Do not rely upon the information in our response, or anywhere else on this site, when deciding the proper course of a legal matter. Always get a personalized case review from a local attorney.
Make sure you both were not seriously injured. Other than the responding paramedics it appears neither of you sought immediate medical care after the accident.
You didn’t mention what caused the electric cart to run into you. The cause of the electric cart running into the both of you is important.
Although what happened must have been quite upsetting at the time, absent any physical injuries, unless you can prove an employee of the store purposely ran the electric cart into you and your daughter, you will not have much of a claim.
Because the police didn’t respond to the scene a police report will not be available. Attempting to get one at this point will be virtually impossible.
You can request a copy of the dispatch record sending the paramedics to the scene. You can do that by contacting the owner of the ambulance company
You can also request a copy of the 911 call. You will have to decide what you really want. Without injuries you really won’t be able to carry this claim forward.
As long as you are quite sure you and your daughter are alright, the best thing to do is be careful and watch out for rapidly approaching electric grocery carts.
Learn more here: Supermarket Accident Claims
The above is general information. Laws change frequently, and across jurisdictions. You should get a personalized case evaluation from a licensed attorney.
Best of luck with your claim,
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