Visitor Question

Thrown and fell on public bus…

Submitted By: Sylvia (Georgetown, SC)

I was on our local public transit authority bus to work.

The bus driver slammed on brakes to avoid hitting a car that pulled out in front of the bus and I was ejected and thrown approximately 9-12 feet in air, hitting the floor next to the bus driver.

I was seated in front (end seat/aisle seat) at the time of accident. The passenger next to me was not ejected or injured since a Bar/Rod that was stationery prevented harm.

However, where I was seated did not provide such protection.

There was no inclement weather at the time of incident. The bus driver contacted the bus terminal and verbally reported the incident, later getting names/phone numbers of passengers.

No police report was made since the driver avoided a collision.

Unfortunately, no information (car license plate) of the driver of the car that pulled in front of the bus was obtained. I was the only passenger ejected w/great force, hitting the floor.

Later the same day of incident I did go to my local hospital ER and was diagnosed with cervical strain and prescribed motrin.

However, I returned to the ER the following morning experiencing more pain. I was given a shot and a prescription for valium. Photographs of bruising were taken.

I missed a total of three days from work due to the injury.

I was contacted once by the bus company representative (he left voice mail) inquiring about my medical bills.

I responded by email that I had not received an invoice but when I do I will contact him.

Since responding to the bus representative, I have obtained my medical invoices.

Should I get medical notes from the ER to accompany the medical invoice? What letter should be written first and if need be thereafter? I really need help in terms of composing my letters, which letter should be written first, and how to clearly break down mathematically what the insurance company paid for procedures. Thanks for any info.

Disclaimer: Our response is not formal legal advice and does not create an attorney-client relationship. It is generic legal information based on the very limited information provided. Do not rely upon the information in our response, or anywhere else on this site, when deciding the proper course of a legal matter. Always get a personalized case review from a local attorney.


Dear Sylvia,

Be sure to get copies of all medical invoices, medical notes, receipts for out of pocket expenses (like medications), and a letter from your employer verifying the days you missed and the amount of compensation lost. Learn more about how to organize your paperwork to make the most effective claim presentation.

The first letter you write should be a notification letter. Here’s a template of a Notification Letter you can send to the insurance company.

You should also consider speaking with an attorney in your area, just to make sure you aren’t missing any critical aspects of your case.

Learn more here: Bus Accident Injury Claims

The above is general information. Laws change frequently, and across jurisdictions. You should get a personalized case evaluation from a licensed attorney.

Find a local attorney to give you a free case review here, or call 888-972-0892.

We wish you the best with your claim,


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